Draft: adapted for Spreema Scoops. The owner reviews this policy before the shop opens.
Our shipping policy in short: shipping charges are calculated at checkout, ready-made items ship in 7 days (custom items may need extra time), and delivery times after shipping depend on the carrier and are estimates.
Domestic shipping rates and estimates
Shipping charges for your order will be calculated and displayed at checkout. All shipping charges are non-refundable.
Ready-made items ship in 7 days. Custom items may need extra time, depending on the item. Either way, we work to get your order to you quickly. Delivery times after shipping depend on the carrier and are estimates.
We reserve the right to change your shipping method as necessary due to package contents, the combining of multiple orders/shipments, or other reasons that may arise in the practice of business. No refunds will be issued for shipping fees when multiple orders are combined into a single shipment.
In the event a package is returned to sender due to an incorrect address provided by the customer, we will re-ship the package to the intended recipient; however, the purchaser is responsible for the full cost of the subsequent shipment. All shipping charges, including those on re-shipped packages, are non-refundable.
International shipping
International orders, including those to the European Union, may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Some items may be restricted or regulated in certain countries, including electronics with rechargeable batteries and certain cosmetic products. If an item in your order cannot be shipped internationally, we will substitute it with a comparable item of equal or greater value.
Customs processing times and fees vary by country. We cannot guarantee delivery times for international orders. All shipping charges on international orders are non-refundable.
Related pages: Order Tracking, Refunds & Returns, our FAQ and Contact Us.
Last updated: June 17, 2026